Have a question or want to speak with a real person about our WordPress maintenance and support plans? Click below to schedule a free, no obligation phone call about your WordPress maintenance plan.
Here are some of the most common questions about our WordPress website maintenance service.
Our team is based in the Midwest (St. Louis) and our office hours are 8am to 7pm CST – we generally respond to a request in less than 15 minutes during regular office hours. If you are subscribed to our monthly plan, we provide 24/7 email support.
We guarantee to resolve your issue under our one-time agreement or we will give your money back. If your request can not be completed in an hour, we will discuss the problem & offer a refund.
You are under no obligation and can cancel your recurring maintenance agreement at any time. Click here to cancel at any time.
Contact us – we will try to work with you, but cannot control some variables like hosting security and hosting software versions and we may need to discuss additional time if the situation warrants. It really depends on the circumstances; so it’s best to email or call.
You are welcome to request any changes or updates and fixes that you need in order to change your website. Our team will quickly get to work resolving your issues so you can get back to business.
Simply purchase one of our support plans and we will connect with you by email or phone (your preference) to discuss your issue and obtain the necessary login information to help you resolve your WordPress issues.
Still have questions?